We are looking for a Salesforce Manager to join Digital Solutions in DNV!

Arbeidsgiver DNV Stillingstittel Salesforce Manager Frist 23.10.2023 Ansettelsesform Fast

Bli kjent med DNV

We are searching for a Salesforce Manager for Digital Solutions where you will be responsible for overseeing all aspects of our Salesforce implementation and use.Digital Solutions is a business area in DNV and have used Salesforce for more than 20 years. As part of a global implementation, several business areas in DNV now use Salesforce.Salesforce plays a central role in Digital Solutions’ commercial set-up, including online and traditional sales, subscription management, customer support, back-office processes, etc.You will work on strategic, tactical, and operational levels, and will be the key touch point for all internal stakeholders using Salesforce. As the Salesforce Manager, you will deeply understand how Salesforce is implemented and why, both from a technical and business perspective, specifically for Digital Solutions, but also across DNV’s business areas. You will do hands-on activity on the Salesforce set-up for Digital Solutions.The role is part of the Global Market unit in Digital Solutions located at Høvik, and you will report to the Global Market Director. Key areas of responsibilitySetting strategy and directions for managing day-to-day operations, ensuring that the platform is being used as effectively as possible, and optimising our business for the future.Enabling effective use of Salesforce, developing and supporting the implementation of the Salesforce roadmap for Digital Solutions.Working closely with colleagues from other business areas and with the Salesforce Product Owner in the Group to align on common processes and development priorities.Driving initiatives to raise awareness and cultural enthusiasm around Salesforce in Digital Solutions and secure a well-functioning team of process owners and superusers.Leading the implementation and operation of Salesforce in Digital Solutions, including establishing processes that are supported by Salesforce.Participating in Salesforce strategic and operational forums to optimize the Salesforce Customer 360 platform and the integrated ecosystem in close cooperation with DNV’s global IT organization and other business areasDefining and aligning change requests internally in Digital Solutions as well as across business areas.Having an in-depth understanding of the data model and how this can support us in business intelligence and reporting.Ensuring relevant reports and dashboards are available in Salesforce.Ensuring relevant and updated training material related to Salesforce is available in Trailhead.Following up with DNV’s global IT organization to ensure the completion of support and development priorities for Digital Solutions.Being the key contact for Digital Solutions Salesforce administrators regarding training, support, and troubleshooting.Position qualification: Minimum three years of experience with Salesforce with respect to business development, operations, and project participation preferably from global organizations.Experience in Salesforce road-map development and management.Experience in sales enablement and development of commercial processes.Experience with Salesforce CRM (Sales Cloud, Service Cloud, CPQ and more) on both back- and front-end levels.Broad and in-depth knowledge of digital commercial tools, platforms and programs, and can develop a strategy, a tactical and an operational plan based on your systematic findings.Understanding of complex customer journeys, from first touchpoint via lead handling, through purchase, licensing, and contracting to after-sales support and operations.A broad range of Salesforce certifications and/or a high Trailhead ranking is considered an advantage.Reasons to join us:Attractive rewards. We offer a comprehensive benefits package, including 6 weeks annual vacation, subsidized canteen, competitive pension, insurance, and parental leave agreement, in addition to a global profit share scheme. Work/life balance. We offer flexible working hours and workplace, with a focus on work/life balance for our employees.Supportive and caring culture. Our international culture embodies diverse colleagues who value teamwork and inclusion across business areas and borders. We offer opportunities for our employees to connect through social and professional networks. Our largest community CONNECT, throws after-works and informal meetings all year long for you to join.Career and development. DNV offers extensive possibilities to grow and develop your competencies and career ambitions. We have a strong company culture with an emphasis on a growth mindset, knowledge sharing, and professional and personal development.By joining DNV you become part of a world-leading company whose purpose is to safeguard life, property, and the environment. Our values “we care, we share, we dare” characterize how we work and behave towards each other and our customers.Our Høvik office is in beautiful surroundings by the sea and can offer access to sailboats, kayaks, tennis courts etc. We have more than 30 activity groups for you to join, as well as gym facilities and a kindergarten located on our premises. It is also worth noting that we offer free parking and shuttle buses to and from Skøyen, Lysaker, and Sandvika.

Om arbeidsgiveren DNV is the independent expert in assurance and risk management, operating in more than 100 countries. Through our broad experience and deep expertise we advance safety and sustainable performance, set industry benchmarks, and inspire and invent solutions.We are a world-leading provider of digital solutions and software applications with focus on the energy, maritime and healthcare markets. Our solutions are used worldwide to manage risk and performance for wind turbines, electric grids, pipelines, processing plants, offshore structures, ships, and more. Supported by our domain knowledge and Veracity assurance platform, we enable companies to digitize and manage business critical activities in a sustainable, cost-efficient, safe and secure way.

Nettverk LinkedIn Sektor Privat Sted Veritasveien 1, 1363 Høvik Hjemmekontor Delvis hjemmekontor Bransje IT Stillingsfunksjon IT drift og vedlikehold / Drift/Operations, Prosjektledelse Arbeidsspråk Engelsk

Nøkkelord Salesforce, System Manager, Salesforce Implementation

Spørsmål om stillingen Kontaktperson Aleksandra Atalska Nettverk LinkedIn

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