IT Specialist

Arbeidsgiver Noble Drilling Norge AS Stillingstittel IT Frist Snarest Ansettelsesform Fast

The IT Specialist governs Local IT on one or more onshore installations or locations. This role is responsible for the overall Local IT delivery to the location. This includes ensuring minimal downtime, maximum performance and handling any changes to ensure that they are aligned with the IT strategy and IT standards. This position also engages, supports, and trains Noble employees with high service professionalism in matters of IT assistance. The IT Specialist role is responsible to ensure that all IT equipment used by the employees in local offices and locations is always available and working to the highest performance standards. The IT Specialist manages the IT assets, such as PCs, TVs and audio visual equipment for these locations and has the responsibility to adhere to and track support contracts and agreements.QUALIFICATIONSBachelor Degree in Computer Science or other IT related field.5+ years of experience in IT Support with specific knowledge in the following:Server Support (Hardware, Windows Server 2016/ 2019, Linux, Ubuntu, Red Hat, SUSE)Desktop Support (Windows 10, Windows 11).Mobile Device ManagementITIL Foundation and ITSM framework experience.ServiceNow experience.Active Directory, AAD, LDAP.Microsoft 365, Compliance, Exchange, SharePoint, Teams, Power BI, Power Apps.Project Management experience and skills, PMP certification would be a plus.Verbal and written (formal and technical) communication skills with a good command of the English language.  ESSENTIAL FUNCTIONSStakeholder ManagementMaintain strong business relationships with senior management and critical stakeholders at locations of responsibility and collaborate with Local IT stakeholders.Identify and document changes in Local IT business inputs and processes, streamline communications with IT management, and translate changes into actionable strategies.Continual improvements of all Noble IT services (e.g., self-help, hardware ordering, support tools, meeting rooms and AV equipment).Ensure that emergency rooms, meeting rooms and Local IT offices’ equipment is frequency tested and working. Technical Lead for ProjectsBusiness case developmentTask level plan developmentAcquisition planningIdentification of risks and possible remediation actionsTeam resource allocation Maintain the design and configuration documentation for the Noble IT assets for the location Strongly contribute to execution and management of service life cycle including:Policies/SLA negotiation and adherenceEstablishment of metricsReportingContinuous improvementAssist with the periodic audit, associated budget, disaster recovery testing and design.Break-FixAct as subject matter expert and escalation point in case of escalated and high severity incidents, projects, initiatives, or changes to the Local IT landscapeManage, forecast, and analyze production requests/ issues. OtherParticipates in on call rotation.

Om arbeidsgiveren Noble Corporation ("Noble") is a leading offshore drilling contractor for the oil and gas industry. Noble owns and operates one of the most modern, versatile, and technically advanced fleets in the offshore drilling industry. Noble and its predecessors have been engaged in the contract drilling of oil and gas wells since 1921. Currently, Noble performs, through its subsidiaries, contract drilling services focused largely on ultra-deepwater and high specification jackup drilling opportunities in both established and emerging regions worldwide. Additional information on Noble is available at www.noblecorp.com.

Sektor Privat Sted Moseidveien 19, 4033 Stavanger Bransje Olje og gass Stillingsfunksjon IT drift og vedlikehold / Drift/Operations, IT drift og vedlikehold / IT-support

Nøkkelord it, support, telekommunikasjon

Spørsmål om stillingen Kontaktperson Hilde McMillan Stillingstittel HR Advisor

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